FUTEMAX - App Support

Welcome to the support page for FUTEMAX. Here you'll find information about app features, troubleshooting, privacy settings, and how to contact our support team.

Contact Us

For any questions, feedback, or technical support, please reach out to our team via email:

Email: [YOUR-EMAIL]

We strive to respond to all inquiries within 48 hours.

Key Features of FUTEMAX

Managing Your Privacy Settings

FUTEMAX respects your privacy and provides several ways to control your data and ad preferences:

Ad Preferences

To manage personalized ads in the app:

  1. Tap the menu icon in the top corner
  2. Select "Settings"
  3. Go to "Privacy & Ads"
  4. Toggle "Personalized Ads" on or off

Optional Permissions

The app may request these optional permissions which you can grant or deny:

Permission Usage How to Control
Storage For caching match data and images Device Settings → Apps → FUTEMAX → Permissions

Clearing Your Data

To clear cached data in the app:

  1. Go to "Settings"
  2. Select "Storage"
  3. Tap "Clear Cache"

About Advertisements

FUTEMAX is free to use and supported by advertisements. Here's what you should know:

For more information about how ads work in our app, please see our Privacy Policy.

Frequently Asked Questions (FAQ)

Q: How do I use the custom stream player?

A: Simply enter your M3U8 URL in the designated field within the app to stream personalized content. The app will verify the URL format before attempting to play the content.

Q: Is the app available for immediate use?

A: Yes! No account creation is required. Download the app and start using it right away.

Q: What data sources are used for live scores and news?

A: All data is pulled from public sports APIs and databases that provide real-time match information.

Q: Does the app use my location?

A: No, FUTEMAX does not request or require access to your device's location. We may use your general region (based on IP address) to provide relevant content, but this doesn't require any special permissions.

Q: How do I reduce the frequency of ads?

A: You can adjust ad settings in the app's "Settings" menu under "Privacy & Ads." We strive to maintain a balance between free content and user experience.

Q: Is my streaming content private?

A: Yes, the content you stream via custom M3U8 URLs is processed locally on your device and is not monitored or recorded by our servers.

Troubleshooting

App Performance Issues

Content Issues

If you encounter persistent issues not addressed here, please contact our support team with details about your device model and operating system version.

Accessibility Features

FUTEMAX is designed to be accessible to all users. We support:

To configure accessibility features, use your device's accessibility settings which will be respected by the app.

Legal Information

Internet requirement: An active internet connection is required for live updates and streaming.

Content disclaimer: This app does not host, store, or distribute any media content. Match information is provided for informational purposes only.

Streaming responsibility: Users are responsible for ensuring they have proper rights to access any content streamed via custom M3U8 URLs. The app does not provide or recommend any specific content sources.

Copyright compliance: The streaming feature is intended only for legally obtained content. Using this feature to access unauthorized copyrighted material is against our Terms of Service.

Privacy and Security

Data collection: We collect limited anonymous usage data to improve the app. This includes app performance metrics and feature usage patterns.

IP-based location: We may use your IP address to determine your general region for content relevance. No precise location is collected, and no location permissions are required.

Advertising: We use third-party advertising networks (Google AdMob and Facebook Audience Network) that may collect data to show relevant ads. You can opt out of personalized ads in the settings.

Local storage: Your playlists and settings are stored on your device, giving you control over this data.

Security measures: We implement industry-standard security measures to protect any data that is transmitted to our servers.

For complete details, please review our Privacy Policy.

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